At galaxybet, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
Privacy at a Glance
All data transmitted between your device and galaxybet is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
galaxybet complies fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
galaxybet does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve your gaming experience.
As a galaxybet player, you have the right to access, correct, delete, and port your personal data at any time. Submit a request to our Data Protection Officer anytime.
galaxybet ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. We understand that trust is the foundation of any good relationship — and that includes how we handle your information.
This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal data in connection with your use of galaxybet. It has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
Whether you're playing slots from Manila, enjoying live casino games in Cebu, or spinning bingo cards from Davao, the same privacy protections apply to you as a galaxybet player across the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, galaxybet acts as the Personal Information Controller (PIC) with respect to the personal data you provide when registering and using our platform. This means galaxybet determines the purposes and means by which your personal data is processed.
galaxybet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact our DPO directly for any privacy-related concerns at [email protected].
galaxybet collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
galaxybet collects your personal data through the following channels:
galaxybet uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial and transaction data | Contract performance |
| Anti-money laundering compliance | Transaction data, KYC data | Legal obligation |
| Fraud detection and prevention | Technical data, gaming activity | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, financial data | Legal obligation / legitimate interest |
| Customer support | Contact data, account data | Contract performance |
| Platform improvement and analytics | Technical data, gaming activity | Legitimate interest |
| Promotional communications (with consent) | Contact data, gaming preferences | Consent |
galaxybet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Philippine Data Privacy Act of 2012, galaxybet processes your personal data on the following legal grounds:
galaxybet does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
galaxybet works with carefully selected third-party service providers who assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software suppliers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
galaxybet may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of galaxybet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
galaxybet uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and gather analytics data. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the galaxybet platform.
galaxybet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by galaxybet:
Request a copy of the personal data galaxybet holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 15 business days. We may need to verify your identity before processing your request.
galaxybet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
galaxybet is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21 years, in accordance with Philippine law and PAGCOR regulations governing real-money online gaming.
If galaxybet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, void any transactions, and delete the personal data in question. If you believe that a minor has registered on galaxybet, please notify us immediately at [email protected].
The galaxybet platform integrates with third-party services to deliver a complete gaming experience. These include game software providers, payment gateways, and analytics tools. While galaxybet carefully vets all third-party partners and requires them to maintain appropriate data protection standards, we are not responsible for the privacy practices of third-party services that operate independently of the galaxybet platform.
All third-party service providers engaged by galaxybet are required to enter into data processing agreements that bind them to process your personal data only on galaxybet's instructions, for specified purposes, and in compliance with the Philippine Data Privacy Act of 2012.
galaxybet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email and display a prominent notice on the galaxybet platform.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how galaxybet protects your personal data. Your continued use of the platform following any update constitutes your acknowledgment of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way galaxybet handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent authority responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance with international standards for data protection.
For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly.
Now that you know how we protect your privacy, you can play with full confidence. Join Filipino players from Manila to Mindanao on galaxybet — slots, live casino, bingo, and fishing games with instant GCash payouts. For players aged 21 and above only.
🔞 Must be 21 or older to register and play. Please gamble responsibly.